LEGAL FRAMEWORK

Privacy
Policy

How we collect, use, and protect your personal information and data in the Numpay ecosystem.

EFFECTIVE DATE: JULY 7, 2025

Core Principles

  • Non-custodial by design
  • Zero-knowledge infrastructure
  • No data profiling or selling
  • End-to-end encryption

Numpay LLC. ("Numpay", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website, mobile application, and blockchain-based money transfer services ("Services"). By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We only collect information necessary to operate, secure, and improve the Numpay platform. We do not collect private keys, wallet seed phrases, or sensitive blockchain credentials.

Data we may collect includes:

  • Technical Data: Browser type, device model, operating system, IP address, and general location (city-level).
  • Usage Data: Timestamps, feature usage, error reports, and general system diagnostics.
  • Communication Data: Emails or messages sent to our support or contact channels.
  • Optional User Info: If you create a Numpay profile, we may collect your name, email address, or phone number (used for login and identification purposes only).

2. How We Use Your Information

We use the limited data we collect to:

  • Operate and maintain our Services
  • Improve performance and resolve technical issues
  • Enhance security, prevent fraud or abuse
  • Respond to your inquiries or requests
  • Communicate updates or service changes (with your consent)

We do not sell your data, profile your behavior for ads, or use any information for third-party marketing purposes.

3. Cookies and Tracking Technologies

We may use cookies or similar local storage tools for basic functionality, analytics, and security. These may include:

  • Session cookies to keep you logged in
  • Anonymous traffic metrics to improve our Services

You can modify your cookie preferences at any time via your browser settings. Blocking cookies may affect platform functionality.

4. Third-Party Services

Numpay may interface with third-party services, including:

  • Wallet providers
  • Blockchain networks
  • Identity verification tools (if required)

These services are governed by their own privacy policies. We are not responsible for their data handling or practices.

5. Data Security

We implement industry-standard security protocols to protect your data. This includes:

  • Encrypted connections (HTTPS)
  • Access restrictions and secure storage practices
  • Continuous monitoring for vulnerabilities

While we strive for maximum security, no system is entirely immune to risks. You use the platform at your own discretion.

6. Data Retention

We retain usage and technical data only as long as necessary to:

  • Deliver core Services
  • Comply with applicable regulations
  • Debug, improve, and optimize platform performance

You can request data deletion by contacting us (see Section 11).

7. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights that include:

  • Accessing your personal data
  • Requesting data correction or deletion
  • Withdrawing consent for data processing
  • Lodging a complaint with a data protection authority

To exercise these rights, email us at: privacy@numpay.app

8. Children's Privacy

Numpay is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we become aware that such information has been submitted, we will take immediate steps to delete it.

9. International Data Transfers

If you access Numpay from outside our hosting jurisdiction, please note that your data may be transferred to, stored in, and processed in countries where we or our service providers operate. These jurisdictions may not have the same data protection laws as your own.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The revised version will be posted on this page with a new effective date.

We recommend reviewing this policy periodically for updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Numpay LLC.

📧 privacy@numpay.app

🌐 https://www.numpay.app